1. Who We Are and Our Role

We operate the Loan My Coins Site as a publisher of general information and referral pathways only. We are not a lender, broker, or financial product provider. We do not enter into loan or credit agreements with you. Any loan, credit, or related product is offered solely by independent third-party providers on their own terms. We may transmit your enquiry details to such a provider when you ask us to, or provide links or contact pathways only.

We handle personal information in line with applicable privacy and data protection laws in the jurisdictions where the operator is established and where our service providers process data. The precise framework that applies may depend on those factors; this policy will name the operator jurisdiction when finalised.

2. Information We Collect

We only collect the following personal information through the Site:

• Name
• Email address
• Phone
• Country (optional)
• X username (optional)

We do not collect financial details, government ID, or other sensitive categories through this website.

3. How We Use Your Information

We use personal information only for:

• Responding to enquiries you initiate.
• Communicating with you about Loan My Coins and, where relevant, transmitting your enquiry details to an independent third-party provider (for example by email) so that you can engage with them directly.
• Limited follow-up about your enquiry (up to three attempts after your initial contact). If there is no response after the third attempt, we will treat the enquiry as closed for outbound contact and will not contact you again about Loan My Coins unless you ask us to.

We do not sell, rent, or trade your personal information.

4. Disclosure and Recipients

We disclose personal information only as needed for the purposes above, including to:

• Independent third-party providers, when we transmit your enquiry details so you can deal with them directly.
• Service providers that host, process, or support our website, forms, email, and internal records (for example cloud CRM, email, and productivity tools). Those providers process data on our instructions and for operational purposes only.

We do not use your data for third-party advertising networks and do not share it with unrelated marketers.

5. Overseas Recipients and Cross-Border Processing

Some of our service providers and systems may store or process personal information in countries other than your country of residence (including where cloud infrastructure is located). Independent third-party providers may also be based outside your country. Where cross-border disclosure applies, we rely on appropriate safeguards or authorisations required by applicable law in the relevant jurisdiction, and we encourage you to read any provider privacy notices you are given when you engage with them.

6. Retention

We keep contact and enquiry records only for as long as needed for the purposes in this policy, including to respond to you, manage follow-up as described above, and meet legal or compliance obligations. Where there is no ongoing need, we delete or de-identify information within a reasonable period, typically within twenty-four months after the last meaningful contact, unless a longer period is required by law or to resolve a dispute. If you ask us to delete your details earlier, we will do so where we can reasonably comply.

7. Storage and Security

We use reputable cloud-based systems for email, customer relationship management, and related workflows. We apply reasonable technical and organisational measures appropriate to the nature of the information, including access controls and authentication. No online system is completely secure; you should use the Site and email with that in mind.

8. Website Analytics and Cookies

We use Google Analytics to collect general visitor information (for example pages viewed, time on site, referral sources). Contact forms may be provided through tools that set cookies and collect technical data (such as IP address and browser information) to operate the form. We do not use Google Ads or remarketing for Loan My Coins, and no financial transactions occur on our site. For more on cookies, see our Cookie Policy.

9. Your Rights

Depending on where you live and which laws apply, you may have rights such as access, correction, deletion, restriction, objection, or portability in relation to personal information we hold. To make a request, email contact@loanmycoins.com. We will respond in line with applicable law. If you are not satisfied with our response, you may have the right to complain to a supervisory or privacy regulator in your jurisdiction.

10. Contact

For privacy-related enquiries, contact the current operator of Loan My Coins:

Email: contact@loanmycoins.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated Effective Date. If changes are material, we will take reasonable steps to bring them to your attention where required by law.